{"id":67,"date":"2025-10-16T15:16:13","date_gmt":"2025-10-16T15:16:13","guid":{"rendered":"https:\/\/www.ploflon.biz\/agb\/"},"modified":"2025-10-20T13:14:34","modified_gmt":"2025-10-20T11:14:34","slug":"general-terms-and-conditions-with-customer-information","status":"publish","type":"page","link":"https:\/\/www.ploflon.biz\/en\/general-terms-and-conditions-with-customer-information\/","title":{"rendered":"GTC"},"content":{"rendered":"
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General terms and conditions with customer information<\/h1>\n

Table of contents<\/h2>\n
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  1. Scope of application<\/li>\n
  2. Conclusion of contract<\/li>\n
  3. Prices and terms of payment<\/li>\n
  4. Delivery and shipping conditions<\/li>\n
  5. Force majeure<\/li>\n
  6. Delay in performance at the customer's request<\/li>\n
  7. Retention of title<\/li>\n
  8. Liability for defects \/ warranty<\/li>\n
  9. Liability<\/li>\n
  10. Statute of limitations<\/li>\n
  11. Retention, assignment<\/li>\n
  12. Applicable law, place of jurisdiction<\/li>\n<\/ol>\n\n

    1) Scope of application<\/h2>\n\n

    1.1<\/b> These General Terms and Conditions (hereinafter referred to as \"GTC\") of the company W+B Datentechnik GmbH (hereinafter referred to as \"Seller\") shall apply to all contracts concluded between a trader (hereinafter referred to as \"Client\") and the Seller relating to all goods and\/or services presented in the Seller's online shop. The inclusion of the Customer's own terms and conditions is hereby rejected, unless otherwise agreed.<\/p>\n\n

    1.2<\/b> These GTC shall also apply exclusively if the Seller carries out the delivery to the Customer without special reservation in the knowledge that the Customer's terms and conditions conflict with or deviate from these GTC.<\/p>\n\n

    1.3<\/b> An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.<\/p>\n\n

    1.4<\/b> Entrepreneurs within the meaning of these GTC are also public authorities or other organisations under public law if they act exclusively under private law when concluding the contract.<\/p>\n\n

    2) Conclusion of contract<\/h2>\n\n

    2.1<\/b> The product descriptions presented in the seller's online shop do not constitute binding offers on the part of the seller, but serve to submit a binding offer by the customer.<\/p>\n\n

    2.2<\/b> The customer can submit the offer via the online order form integrated into the seller's online shop. After placing the selected goods and\/or services in the virtual shopping basket and going through the electronic ordering process, the customer submits a legally binding contractual offer with regard to the goods and\/or services contained in the shopping basket by clicking the button that concludes the ordering process. Furthermore, the customer can also submit the offer to the seller by e-mail, fax, online contact form, post or telephone.<\/p>\n\n

    2.3<\/b> The seller can accept the customer's offer within five days,<\/p>\n\n